The GIIS DMDK section lets you open receipts, track data exchange, and see the reasons for errors.
Before the first exchange
- Complete the GIIS DMDK connection setup for the correct organization and environment.
- Check the organization and item details involved in the operation.
- If the system asks you to scan a UIN, open the Products tab in the receipt and follow the instructions.
Where to view status and errors
- Open GIIS DMDK → Receipts and select the required receipt.
- On the Exchange history tab, open Details for the relevant entry. This shows its status, current step, and the reason for any error.
- To view all operations, open GIIS DMDK → Monitoring and select an operation. The Processing result tab shows the outcome and errors, while Exchange steps shows progress.
When to retry sending
Read the error reason first and correct the relevant data or settings. Then retry sending if that button is available in the record. While the exchange is running, wait for the result. If a receipt requires a user action, follow the instructions in its record.
Available sections and actions depend on the employee’s permissions and the operation’s state.