The owner of a new account registers the organization and adds its first office. An employee logs in with the details received after being granted access. In both cases, check the selected workplace before performing work actions.
Before you start
- Open the application address provided for your company and make sure you can access your email.
- If an administrator has already added you as an employee, you do not need to register a separate organization.
- The organization creator performs initial setup. The administrator assigns offices and permissions to employees.
If you are creating a new company account
- On the login screen, click “Register”.
- Complete the required fields for the organization and your account. Select an operating mode if the form offers this choice.
- Click “Register”. After the registration confirmation, check your email for your password and sign-in link.
- Open login, fill in “Email” and “Password” using the email details, then click “Log in”.
- On “Initial setup”, click “Add” in “Offices”. In “New office”, check the organization, enter “Name”, select “City” from the list and enter “Address” and “Phone”. Keep “Active” selected and click “Create”.
- Check that the office appears in the list as “Active”, then click “Complete”. At least one active office of the organization is required to complete setup.
If you have been granted employee access
- Open the access email and follow its login link.
- Enter the email address that received the message and the password from it. Click “Log in”.
- Check “Workplace”. A single accessible office is selected automatically. If several offices are available and no workplace has been selected, choose the required office. You do not need to repeat the organization's initial setup.
Check the result
Completing setup opens the dashboard. Employees can access the sections allowed by their role after login. “Workplace” should show the required office name. Logging in and creating an office do not replace configuring tariffs, documents and payout methods before the first operation.
If something goes wrong
- No email arrived. Check the address and spam folder. If the account was already created through registration or by adding an employee, do not create it again; request password recovery if needed. If delivery remains delayed, contact the administrator.
- Incorrect email or password. Check your details and keyboard layout. On login, click “Forgot password?”. For the full recovery procedure, see Personal profile and interface language.
- Too many login attempts. Wait for the time stated in the message before trying again.
- A two-factor code is requested. If two-factor authentication is already enabled for the account, use your authenticator app code or a saved recovery code.
- Setup cannot be completed. Add an office if none exists. If the office is inactive, edit it, select “Active” and save. If the city is rejected, select a city from the list for the organization's country.
- No accessible workplace. Ask the administrator to check your assigned offices and whether they are active.